Knowledge, Innovation and Development, Детальна інформація

7 Customer relations

Customer feedback must also come to the KID, not marketing department.

Marketing department doesn’t have direct stimulus to analyze information related to other departments. It might have difficulties making changes in other departments due to lack of power.

The KID system is not of course ideal. It is just a draft, an idea of what could be developed into a universal model. But as I see it - every company that wants to succeed in the coming high-tech future must start to develop such a system as soon as possible.

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5

4

3

7

6

BOARD

Finance

HR admin.

Production

Marketing

KID

Customers

Experts

Employees